Help
New here? Start with the three steps below. Stuck, or something not right? Email us.
Getting started
- Set your pricesIn Rate Cards, change any starter price that isn't what you charge (ex GST) and tap Save prices. Add your logo and ABN in Settings too.
- Upload a planTap New quote and drop in the PDF the builder or client sent. Estimate measures each room and prices it from your rates.
- Check it and send itLook over the rooms and lines, fix anything that's off, then tap Send to customer to text or email them a link.
Contact us
Email support.estimate@gmail.com — tell us what you were doing and, if you can, send a screenshot. We aim to reply within one business day.
Estimate is run by Sam Lewis on the Gold Coast.
How to cancel
- Go to Settings.
- Scroll down to Billing & plan and tap Manage billing.
- Tap Cancel subscription and confirm.
Cancel during your 14-day free trial and your card won't be charged. After that, cancelling stops the next payment and you keep access until the end of the period you've paid for.
Can't get in? Email support.estimate@gmail.com and we'll cancel it for you.
Common questions
How accurate is the plan reading, and how do I check it?
Estimate reads your plan and measures each room's walls, ceiling, doors and windows. On a clear plan with dimensions or a scale it's usually close, but it can be thrown out by blurry scans, plans without a scale, hand drawings or unusual rooms.
Always check before you send:
- Compare two or three room sizes on the quote against the sizes written on the plan.
- Look for rooms that are missing or doubled up, and take out ones you aren't doing.
- Change any quantity or price on the quote — your changes are what the customer sees.
The quote goes out under your name, so the final numbers are your call.
What counts as a quote, and how many can I make?
Every new quote counts — including copies of a quote and quotes made without a plan. Editing, re-pricing or sending a quote you've already made doesn't count again.
- Free trial: 5 quotes in total.
- Pro plan: up to 10 quotes a week. The count goes back to zero every Monday at 12:00am (Melbourne time, unless your business is set to another time zone).
Deleting a quote doesn't give it back. Need more? Email support.estimate@gmail.com.
How do I send a quote to my customer?
Open the quote and tap Send to customer. You get a link to text or email them. They can read the quote on their phone, download the PDF, and accept or decline it — and you'll see it change on your Dashboard.
Next to each sent quote, your Dashboard and Quotes list show Opened once the customer has looked at it, or Not opened yet.
Prefer to send it yourself? Tap Download PDF and attach it to your own email or text.
How do I change my prices?
Go to Rate Cards. On the My prices tab each trade has its own card: put in what you charge — for example walls and ceilings per m², doors each — and tap Save prices. New quotes use your prices from then on; quotes you've already made keep theirs.
You can also change any line's price on a single quote: tap the line and type over the Rate. The line shows Your price and keeps it, even if you change the quantity or read the plan again. Reset to My prices puts it back.
Buying whole tins and sheets? The extra over what the job uses shows as one line of its own (for example Paint – rounded up to whole tins), so your other prices don't change. Turn it off by unticking Round up to whole packs (Rate Cards → My prices → Advanced → Margins, then Save changes).
How does GST work on my quotes?
Enter your prices without GST. If you're registered for GST, quotes add 10% GST and show it as its own line, with the total including GST.
Not registered? In Rate Cards → My prices, open Advanced at the bottom, choose Margins, untick Registered for GST and tap Save changes. Your quotes then won't add GST. Your ABN goes on quotes from Settings.
How do I delete my account?
First cancel your plan (see How to cancel above) so you aren't charged again.
Then email support.estimate@gmail.com from the email you log in with and ask us to delete your account. We'll delete your account, quotes, plans and logo, and email you when it's done. We only keep what the law makes us keep, like billing records.